Privacy Policy for Shimla View Home Stay, Mashobra

Effective Date: [1-08-2024]

At Shimla View Home Stay, Mashobra, we value the trust you place in us when you visit our website or book a stay with us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information:

We collect personal information that you voluntarily provide to us when making a booking or inquiry. This may include:

Your name

Email address

Phone number

Postal address

1.2 Automatically Collected Information:

When you visit our website, we may collect information automatically through cookies and other tracking technologies. This information may include:

Your IP address

Browser type and version

Device information

Pages visited and time spent on each page

Referring website URLs

1.3 Cookies:

Our website uses cookies to enhance your browsing experience. For more information, please review our [Cookie Policy] .

2. How We Use Your Information

2.1 Booking and Reservations:

We use your personal information to process your bookings, confirm reservations, and send relevant updates regarding your stay. This includes:

Sending booking confirmations

Processing payments securely

Contacting you regarding any changes or cancellations

2.2 Customer Service:

We use your contact information to respond to your inquiries, provide customer support, and address any concerns you may have regarding our services.

2.3 Marketing and Promotional Purposes:

With your consent, we may use your information to send promotional offers, newsletters, or updates about special deals. You can opt out of marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.

2.4 Improving Our Website:

We analyze how visitors use our website to improve its functionality and enhance user experience. This includes monitoring website traffic, identifying popular pages, and fixing any technical issues.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:

3.1 Service Providers:

We may share your information with third-party service providers who assist us in managing our website, processing payments, or providing other services. These providers are obligated to protect your information and only use it for the purposes outlined in this policy.

3.2 Legal Requirements:

We may disclose your information if required by law or in response to valid legal requests from authorities, including to comply with government regulations or to protect the safety of our guests and employees.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of our homestay or assets, your information may be transferred as part of the transaction.

4. Data Security

We take data security seriously and implement industry-standard practices to protect your personal information from unauthorized access, loss, or misuse. This includes secure payment gateways, encrypted connections, and access control measures. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction:

You have the right to access and update the personal information we hold about you. If you believe any information is incorrect or incomplete, please contact us, and we will promptly correct it.

5.2 Right to Withdraw Consent:

You can withdraw your consent to receive marketing communications from us at any time by following the instructions in the emails or contacting us directly.

5.3 Right to Deletion:

You may request that we delete your personal information, and we will do so unless we are required by law or have a legitimate business reason to retain it.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate. By using our website, you consent to these transfers.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or travel agencies. Please note that we are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Effective Date" at the top of the policy will be updated. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Email: booking@shimlaviewhomestay.com

Phone: +918169611240 | +917087331240